How do I change the email address my receipts are sent to?
Sign in to your ActBlue Express account by going to https://secure.actblue.com/ and clicking the blue “Sign in” button.
Once you’re signed in, click on “Account” on the navigation bar at the top of your screen. Then click “ActBlue Express Profile” from the dropdown menu.
This is where you can update the contact information, employer information, and preferences for tipping ActBlue saved in your ActBlue Express account. Click on “Contact Info” to change or update your name, the email we’ll send your receipts to, your phone (optional for donating), and your address.
On your “Contact Info” page, change the “Contact email address” to the email you’d like future contribution receipts to be sent to. Then click “Save”!
Please note: Changing the email your receipts go to is different from changing the email address associated with your ActBlue Express account (A.K.A. the email you use to sign in to your account). To learn how to change that email, click here.
Recurring contribution receipts: You cannot change the email address that receipts for active recurring contributions are sent to. Recurring contribution receipts go to the email used when you initially made the donation. If you need a copy of a recurring receipt, contact us at firstname.lastname@example.org, and we can manually send a copy of the receipt to the email address you want!
This is also true for the “Email receipt” tool on your contribution history page. Clicking this link will resend the contribution receipt to the email you used when you gave, not your updated “Contact email address.”
If you need a receipt for a past contribution sent to an email that is different than the one you used when donating, contact us at email@example.com, and we can manually send a copy of the receipt to the email address you want!