Why do I not see donor badges in my account?
Donor badges are a new feature as of September 21, 2021 that allow you to celebrate your achievements as an ActBlue Express user! ActBlue Express users earn badges when they take different actions or reach organizing milestones.
Every pre-existing ActBlue Express user will start out with the Grassroots Giver badge when the badges launch on September 21, 2021. If you also saved your payment information to your account before the badges launched, you will also receive the Committed Contributor badge. All other badges will be awarded moving forward from September 21, 2021.
To view your badges, make sure you are logged into your ActBlue Express account. Click on the Account menu in the upper right and select “Badges” from the dropdown.
Your recent badge achievements will show up at the top of the Badges page in your account:
To see all badges, earned and unearned, scroll down and make sure the dropdown menu is set to “Show all.”
Unearned badges will be grayed out until they are earned. Once a new badge is earned, it will appear in full color in your account.
After you take an action that earns you a badge, you will see an alert on the page asking you to claim your badge. View your badges by clicking the “Claim your badges” link. If you are not already logged into your ActBlue Express account, you will be directed to login to view your badges.