Can I get a refund for a donation I made through ActBlue?

ActBlue does everything we can to accommodate requests for refunds. We do our best to honor refunds requested for reasons such as input error (like when a donor accidentally gives twice, or when someone enters the wrong donation amount). If you would like to request a refund, you can contact us here! ActBlue is unable to issue refunds for other reasons, including a change in political or personal opinion or the cancellation of an event.

All refunds issued by ActBlue will be credited back to the card used to make the contribution. In all cases where we are not able to accommodate a refund request, we will be happy to refer you to the recipient of your contribution so that you may request a refund directly from them.

All refund requests are subject to the availability of the funds. Because we forward donations to the candidate, cause, or committee you gave to, we can only refund a contribution if we still have the funds or can recover the funds from the recipient. 

We may not be able to guarantee the possibility of a refund for contributions that are older than three months (90 days). Additionally, PayPal™ does not allow us to issue refunds for any contributions made via PayPal that are older than 90 days. 

When a refund is issued for a donation that was made via Venmo™, the money will be transferred back into your Venmo balance, not your bank account. Just like when you make a donation, you’ll receive a confirmation email from both ActBlue and Venmo verifying that a refund has been made. Venmo does not allow us to issue refunds for any contributions that are older than 90 days. 

For all of these reasons, it is important to make your request for a refund as soon after contributing as possible!

© 2009 PayPal, Inc. All rights reserved. PayPal and the PayPal logo are trademarks of PayPal, Inc. Other names, trademarks and brands are the property of their respective owners.

Venmo is a service of PayPal, Inc., a licensed provider of money transfer services (NMLS ID: 910457). All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. © 2021 PayPal, Inc

Additional Reading

Search category icon

Why was I charged more than once?

Every time you click the “Donate” button, you are making a contribution. If you see two identical charges on your account, you likely accidentally clicked the button twice. If…

Search category icon

I don’t remember adding a tip to my contribution

ActBlue is a nonprofit that is powered by small-dollar donors like you, and each time you give through our platform, you can choose if you’d like to tip us….

Search category icon

I made a mistake while donating. Who should I contact?

You can contact us here, and we’ll be happy to help! We return every email and inquiry that we receive, and make every effort to do so within the…