I’m having trouble making a donation. What should I do?

First, you should check to see if your internet browser is up to date - this varies by browser but is typically found under “Preferences” -> “Check for updates”. If your internet browser is out of date, switching to a different browser may also solve the problem.

Then, you should try to clear your browser’s cache, which acts as a record or memory of the sites you’ve visited, (this will also typically be found under “Preferences”) before attempting to make your donation again.

If you continue to experience difficulties, contact us here.


Additional Reading

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I accidentally created more than one ActBlue Express account under different email addresses. Can I combine these accounts?

Unfortunately, we are unable to merge ActBlue Express accounts. We encourage you to pick one account to use going forward and save the login information for the other account…

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I made a mistake while donating. Who should I contact?

You can contact us here, and we’ll be happy to help! We return every email and inquiry that we receive, and make every effort to do so within the…