I’m not receiving email receipts for my contributions. What’s happening?
If you are not receiving email receipts for contributions that you’ve made, the receipts may have ended up in your email’s spam or junk folder. To prevent this from happening in the future, add info@actblue.com to your address book.
It’s also common for folks to accidentally misspell their email when making a contribution and filling out their personal information. If you think you might have misspelled your email address, email us at info@actblue.com with your correct information and we’ll send you a copy of your contribution receipt right away!
Additional Reading
Why am I receiving emails and/or texts from campaigns and organizations after chipping in on ActBlue?
Groups using ActBlue are building grassroots fundraising programs, which means they want to keep you in the loop and hear from you! When you give to a campaign or…
Do you send emails or texts on behalf of any campaign or organization?
We do not send emails or texts on behalf of any other groups. Additionally, we do not share your email address or, if you choose to provide it, your…
I accidentally created more than one ActBlue Express account under different email addresses. Can I combine these accounts?
Unfortunately, we are unable to merge ActBlue Express accounts. We encourage you to pick one account to use going forward and save the login information for the other account…
What do you do with the email address I provide when I donate?
We pass along your email address to the group you gave to and no one else. This contact information is vital for groups running grassroots fundraising programs and is…