I made a mistake while donating. Who should I contact?

You can email our customer service team or call us at 617-517-7600 and we’d be happy to help get that taken care of. We’re in the office Monday-Friday from 9 AM - 5 PM EST. We return every phone call and email that we receive, and make every effort to do so within the same day.

Additional Reading

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How do I change or cancel my recurring contribution?

Every month we send a receipt for your recurring contribution via email. By clicking the link we include in that receipt you’ll be able to change the number of…

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I thought I made a one-time contribution but it’s recurring. What happened, and how can I stop it?

ActBlue processes donations exactly how the contribution form is filled out when a supporter clicks the donate button. Each organization or campaign creates its own contribution forms, and some…